Refund policy

At ART BOUQUET Floral Studio, we love making customers smile. And that always starts with working with only the freshest blooms.

Please bear in mind that flowers are perishable. Everything from the weather to watering – or even where the flowers are placed, such as in direct sunlight, next to a heat source, etc. – can impact their freshness.

Our team works hard to ensure you’re happy with your delivery. If you aren’t, please contact us. If a refresh or replacement is warranted, we will happily do so. 

Email our Client Services team at info@artbouquet.shop or call us at (514) 377-7644. Please be sure to provide the order number (located on the card), client name, or recipient name.