Privacy in Québec (Law 25)

ART BOUQUET is a Québec business. This page explains how we protect your personal information under Québec's Act respecting the protection of personal information in the private sector (Law 25). It adds to our Privacy Policy.

Who to contact

Person in charge of the protection of personal information
President, ART BOUQUET (Mars Yusipov Inc.)
Email: info@artbouquet.shop
Phone: (514) 377-7644
Mail: 2M-155 Rue Berlioz, Verdun (Nun's Island), QC H3E 1G6

What we collect and why

We collect only what we need to take and deliver your order: your name and contact details, the recipient's name, address and phone number, your card message, and your order and payment details. We use this information to prepare and deliver your flowers, contact you or the recipient about the delivery, answer your questions and keep the records the law requires. Payments are processed by our payment providers; we never see or store your full card number.

We send marketing emails only if you choose to receive them, and you can unsubscribe at any time.

Cookies and tracking

For visitors in Québec, cookies and similar technologies used for analytics, advertising or personalization are off by default. They are used only if you accept them in the cookie banner. You can change your choice at any time using the Cookie preferences link at the bottom of every page. Cookies that are strictly needed for the site to work (for example, your cart and checkout) are always on.

Who we share it with

We share personal information only with the service providers that help us run the store, such as Shopify (our e-commerce platform), payment processors and our delivery team, and only for that purpose. Some of these providers may store information outside Québec, including elsewhere in Canada and in the United States. We do not sell your personal information.

How long we keep it

We keep your information only as long as needed for the purposes above and as required by tax and accounting laws, then delete or anonymize it.

Your rights

You can ask us to:

• access the personal information we hold about you;
• correct information that is inaccurate or incomplete;
• withdraw your consent, for example to marketing emails or cookies;
• delete your information, or stop disseminating it, when the law allows;
• receive information you gave us in a structured, commonly used technological format.

Send your request to info@artbouquet.shop. We may need to confirm your identity. We will answer within 30 days.

Complaints

If you have a concern, please contact us first and we will do our best to resolve it. You can also file a complaint with the Commission d'accès à l'information du Québec.

Security incidents

If a confidentiality incident involving your personal information creates a risk of serious injury, we will notify you and the Commission d'accès à l'information as required by law.

Last updated: November 13, 2026